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Setting up Your Email

 

Choose the type of email client you wish to use from the list below:

 

 

 

 

Top Producer

  1. Login to your Keller Williams edition Top Producer 7i account at www.topproduceronline.com.
  2. From the main action menu, select Email, then Email Preferences.
  3. From the left hand menu, select External accounts.
  4. Click Add a new account from the action menu.   *The Add a New Account pop-up window opens.*
  5. Enter the Keller Williams POP3 server name (mail.kw.com) and Port (110).
  6. Enter your KW Username and Password.
  7. By default, email from your POP3 server is placed into the My email Inbox. If you want  the email to be placed into a different folder, select it from the Move to folder drop-down list. If you want to set up a new folder for this, click Create folder. The Create folder dialog box appears. Type a name for the new folder and click OK.
  8. Select the Leave mail on server check box if you want to leave your email messages on the POP3 server after you have downloaded them.
  9. Select the Only get new mail check box to download only new email messages from the POP3 server.
  10. Click OK.

 

Microsoft Outlook

If you have installed the latest version of Internet Explorer, IE 6 (Go to http://www.microsoft.com/windows/ie to download the latest version of Internet Explorer.), then you will be using Outlook Express as your email program. There should be an icon on your desktop for Outlook. Please follow the below instructions for setup.

The ability to set up your Microsoft Outlook software client to retrieve email from your kw.com account is incorporated in a feature that moves from version to version of the software.  If the instructions below do not best fit your version, we recommend opening up your Microsoft Outlook software and selecting help.  Search for the keywords: incoming mail server (and/or) outgoing mail server.  This should display step-by-step instructions which will assist you in setting up your software to retrieve your KW.com email in your specific version of the Outlook client.

  1. Click the Outlook icon on your desktop. (If you do not have an icon on your desktop, go to Start, Programs, and right click on Microsoft Outlook. Select Create Shortcut . Then, left click and hold the shortcut, and drag it to your desktop.)
  2. After Outlook loads, select the Tools menu, then   Accounts .
  3. Click the Add button, and select Mail .
  4. Display Name - Type in your first and last name.
  5. Click the Next button.
  6. Email Address - Type in your email address (ex: mail to: janedoe@kw.com).
  7. Click Next .
  8. My Incoming Mail Server - Select POP3.
  9. Incoming Mail POP Server - Type mail.kw.com in this box.
  10. Outgoing Mail SMTP Server - Will be something similar to: mail.(your ISP address).com. Contact your Internet Service Provider for your exact SMTP information.

    NOTE: KW is not set up to act as your outgoing SMTP.  We can only provide incoming POP3 email access. Your local Internet Service Provider must be the one to provide SMTP service for you.  Please contact your local ISP for information on what to enter in the Outgoing SMTP field in Outlook.

  11. Click Next .
  12. Account Name - Type your username only i.e.  janedoe. Do NOT use the @kw.com.
  13. Password - Enter your KW email password. (Passwords are case sensitive.)
  14. Click Next .
  15. Click Finish .
  16. For additional information on using Microsoft Outlook, go to http://support.microsoft.com .

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Eudora

  1. To set up Eudora, click the Eudora icon on your desktop. (If you do not have an icon on your desktop, go to Start , Programs , and right click on Eudora . Select Create Shortcut . Then, left click and hold the shortcut, and drag it to your desktop.)
  2. Click Next , and the New Account Wizard Account Settings window will appear.
  3. Select Create a brand new e-mail account , and then, click Next .
  4. Your Name - Enter your first and last name in this box.
  5. Click Next
  6. Email Address - Enter your KW email address in this box.
  7. Click Next .
  8. Login Name - Enter the name your username from your KW email address. (If your email address is janedoe@kw.com, then your username is janedoe.)
  9. Incoming Server - Enter "mail.kw.com" in this box. Your KW WebMail Bulk Mail folder will not be routed into Eudora. You must go to your KW WebMail account to see the messages in this folder.
  10. Select POP for the server type, and click Next .
  11. Outgoing Server - Type "mail.(your ISP address).com" in this box. (Contact your Internet Service Provider for your exact SMTP information.)
  12. Click Next .
  13. Click Finish .
  14. For additional information on using Eudora, select Help and then either Topics or Technical Support .

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Netscape Mail

  1. To set up Netscape Mail , click the Netscape Mail icon on your desktop. (If you do not have an icon on your desktop, go to Start , Programs , and right click on Netscape Mail . Select Create Shortcut . Then, left click and hold the shortcut, and drag it to your desktop.)
  2. If you have not set up an account with Netscape Mail, the Account Wizard will appear. If you have a previous account, go to File , New , and then, Account .
  3. Select Email Account , and click Next .
  4. Your Name - Enter your first and last name in this box.
  5. Email Address - Enter your KW email address.
  6. Click Next .
  7. Select POP for the server type.
  8. Incoming Server - Type "mail.kw.com" in this box. Your KW WebMail Bulk Mail folder will not be routed into Netscape Mail. You must go to your KW WebMail account to see the messages in this folder.
  9. Outgoing Server - Type "mail.(your ISP address).com" in this box. (Contact your Internet Service Provider for your exact SMTP information.)
  10. Click Next .
  11. Username - Enter your username from your KW email address (If your email address is janedoe@kw.com, then your username is janedoe).
  12. Click Next .
  13. Account Name - Enter the name you want to use to refer to this email account. (Your email address is suggested.)
  14. Click Next .
  15. For more information on using Netscape Mail, click Help , and select Help and Support Center.

Entourage 2004

These directions have not been tested in setting up a KW account.  Keep in mind that the POP3 server name is mail.kw.com. The user/password information is the same as if you were to login to webmail. The SMTP server is not provided by Keller Williams, but you can use the mail server provided by your ISP.


1. On the Tools menu, click Accounts.  
2. In the Accounts window, select the Mail tab, and then click New. The Account Setup Assistant appears.  
3. On the Set Up a Mail Account page, type your KW e-mail address in the E-mail address box. For example, type username@kw.com. Click the right arrow to continue to the next page.
4. If Entourage 2004 succeeds in automatically determining the server settings, the Account Setup Assistant prompts you to click the right arrow to continue to the next page. If the automatic configuration fails, click the left arrow to return to the previous page and to correct your e-mail address.
5. On the Verify and Complete Settings page, you can confirm your name and e-mail address and enter your password. This is optional. Click the right arrow to continue to the next page.
6. On the Optional: Verify Settings page, you can verify the setting by clicking Verify My Settings. Click the left arrow to return to the previous page to edit your settings, or click the right arrow to continue.
7. In the dialog box that appears, click Verify your account settings or Skip to the next page.
8. On the Setup Complete page, type a name for your KW account in the Account name box. To include the account in your Send & Receive All schedule, click to select the corresponding check box.
9. Click Finish to save the settings.
Your KW account appears in the Folder List pane. After you receive the account information from the KW logon server, your KW folder structure appears when you click the blue triangle arrow.

 

Mobile Phone/PDA

While we do not support the configuration of 3rd party email clients, I will tell you that you can configure your POP server with your KW webmail information. (Incoming Mail POP3 Server - mail.kw.com)

 

If you have an MSN, Yahoo, or Gmail account, you can use on of those as your SMTP server.  You'll need to set up an account with them and use their mail servers to send mail.  Here is the link to set up an Outlook email client using your Yahoo account: http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

 

Please note that we at Keller Williams do NOT support the implementation or use of this, however it has been my personal experience that this method does work.

 

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